
PASADENA , CA – November 18, 2005
Webfone Partners; Dynamic Approach to Delivering Retail
VoIP Services for the Reseller Market
Pasadena ,
CA - Webfonepartners.net, Inc. (WFP) , a Los Angeles
headquartered facilities -based telecommunications company,
has been exploring unique ways to expand into new growth
segments of the telecom industry. WFP has launched a turn-key
VoIP platform to deliver wholesale programs geared towards
telecom resellers and distributors that allow fast entry
into this growing communications segment.
VoIP Comes of Age:
Telecom has been in
a relative funk in recent years due to a combination of factors
but is currently undergoing a revitalization of sorts by
the burgeoning Voice Over Internet Protocol (VoIP) developments
in both network technology and product enhancement. With
the proliferation of the Web in the 1990s, the ability to
make cheap long-distance calls over the Internet was often
touted as the next big thing for consumers. Naturally, the
market soon witnessed an onslaught of hardware and software
in anticipation of an overwhelming consumer demand for product
and technology. However, poor voice quality and frequently
dropped calls soon drowned much of the consumer enthusiasm
surrounding IP telephony. Now, after years of over-promising
and under-delivering, VoIP is generating significant interest
among telecom carriers, corporations and consumers, thanks
to significant improvements in quality of service.
Fulfilling a Niche:
WFP recognized an opportunity and immediately began to
assemble the essential parts to deliver a complete, turn-key,
VoIP services platform. Coincidentally, each of the key WFP
executive team had previously held high level corporate telecom
positions during the 90’s heyday of the US long distance
reseller market and saw many of the same opportunities facing
the fledgling VoIP marketplace today. The idea to assemble
each of the company’s core competencies into a cohesive
ASP platform became the cornerstone of the Webfonepartners
IP-in-a-Box™ reseller solution. The company vision
was to someday provide complete solutions for resellers who
want to become the next Vonage – both in the US and
abroad.
Eye on the Prize:
The company initially developed four basic packages, Bronze,
Silver, Gold and Platinum that combined end-point hardware
devices, complete back-office and A-Z network termination
so that resellers didn’t have to shop around for providers
who offer only partial VoIP solutions. The “one-stop-shop” approach
allowed resellers to purchase a ready-made Internet telephone
business that could be up and running in 30-45 days.
The starter packages included among other things: a website
for product sales, e-shopping cart, administration services,
billing server, nationwide e911 and a supply of Webfone telephone
handsets. With the IP-in-a-Box™ complete solution,
the speed to market could be considerably shorter for resellers
when they choose any one of the four packages.
Defining the Income Potential:
Resellers make money on both the hardware sales (they are
able to mark up the hardware) as well as earning a share
of the profit on their customers’ usage. Each package
increases in both the number of hardware units as well as
the residual commission. Commissions can reach as high as
70% of the call usage profit.
Webfone Replicates the LD Reseller Model:
As the 1980’s came to a close, the traditional long
distance industry began to witness the emergence of small
to medium sized telecom resellers. These companies purchased
wholesale minutes from incumbent carriers and resold the
minutes to a retail audience under their own brand. Carriers
also provided an array of back office services thus allowing
its reseller partners to focus on sales and in turn deliver
prized minutes to the carrier network. WFP adopted this model
while expanding business opportunities beyond the USA.
WFP operates through a vast International reseller and
distributor network to deliver an open standards H323 and/or
SIP technology that allows the end-user to call to and from
anywhere in the world for extremely competitive prices.
WFP deals primarily with private label resellers of the
Webfone product who then sells them to the end-user
via established channels. WFP has also deployed a full service,
web-based, ASP designed to deliver “IP in a Box” Ò solutions
for agents and distributors who require full management of
their IP telephone business. WFP’s objective is to
develop the business by branching into more under-developed
countries through existing distribution as well as looking
for new ways to deliver competitive wholesale services to
the US market.
The company service interface, Webfonecenter.net, utilizes
proprietary, multi-lingual, billing software applications
in conjunction with intelligent telephone handsets to form
a state-of-the-art Internet telephone service for the International
consumer market. Consumers can access their account on-line
and do everything from download software, view their bill,
view their calls, activate enhanced services such as voicemail,
conference calling, call forwarding and can even recharge
their account with personal identification numbers (PINs)
or any major credit card.
WFP Disproves the Theory that all IP Services are
Created Equally:
Unlike most IP telephony products that are software based
and use existing microphone and speakers, the Webfone is
an intelligent handset that has built-in processors that
manage the call process from it inception. The smart phone
technology takes the processing of IP calls out of the PC
and places it in the intelligent handset. This is particularly
important in instances where the consumers PC has relatively
low processing capabilities or is connected to a lower speed
dial-up Internet connection. This technology is ideal for
consumers in third world countries where PCs can be inferior
and network is still in the developmental stage.
The foremost advantage is the Webfone is not only able
to make low cost calls to any phone in the world but is able
to receive calls from any phone in the world. Consumers are
offered US based personal local access numbers (DIDs) that
are connected to their Webfone account that allows them to
give their personal number to any caller to use from a conventional
landline or mobile phone. In addition, when the consumer
has disconnected from their dial-up connection, they are
capable of invoking the Webfone call forwarding service that
enables them to receive call to any phone while off-line.
WFP Points Towards the Future:
Webfonepartners.net has adopted the strategy of highly
focused International Distribution through established resellers,
agents and distributors in order to quickly gain market share
with its product line. ”The channels by which goods
are marketed and distributed have become the new drivers
of economic success”, says Jim Gibson, Vice President
of Sales for the company. “From these channels flow
customer satisfaction, market share, revenue gains and profitability.”
Since its inception Gibson has cultivated the business
at Webfonepartners.net and has watched the company go from
a struggling independent into a flourishing entity.
“We’ve learned as we’ve grown, says Mr.
Gibson. For example, with our reseller base and network technology
expanding over the last few years, we sought to enhance our
infrastructure with greater flexibility in order to keep
our partner’s prices low and protect our profit margins.”
VoIP is slowly, but steadily, gaining attention from consumers,
thanks to sharp growth in Internet connections to the home,
quality-of-service improvements and hookups that allow VoIP
calls over intelligent telephone handsets. Even soft phone
IP services have started to overcome some of the quality
challenges wrought by the pioneering days of VoIP.
Webfonepartners.net’s objective is to be at the forefront
of the market curve by continually evolving its products
and network to meet the growing reseller demand for high
quality low cost Internet Telephony for its world-wide customer
audience.
For more information or to become a Webfonepartners.net
reseller, please visit www.webfonepartners.net or
call +1 (626) 844-2766 ext. 2737.
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